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Terms and Conditions

2025-03-15

Introduction

These terms and conditions outline the rules and regulations for the use of our services, including booking, payment, and cancellations

By using our services, you agree to be bound by these terms and conditions, and acknowledge that you have read and understood them

Booking and Payment

Bookings can be made online or by phone, and payment is due at the time of booking, unless otherwise specified

  • Credit card payments are accepted
  • Cash payments are accepted
  • Online payments are accepted
  • Package purchases are available

Cancellations and Refunds

Cancellations within 24 hours of the scheduled appointment may incur a 50% fee, and refunds are available for unused services

Refunds are subject to a 10% administrative fee, and will be processed within 5-7 business days

Liability and Indemnity

We are not liable for any damages or losses resulting from the use of our services, and you agree to indemnify us against any claims or damages

  • We are not responsible for lost or stolen items
  • We are not responsible for injuries or accidents
  • You agree to hold us harmless

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Czech Republic

Any disputes arising out of or in connection with these terms and conditions shall be resolved through arbitration

Changes to Terms and Conditions

We reserve the right to modify or update these terms and conditions at any time, without notice

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us

We are committed to providing excellent customer service, and will respond to your inquiry within 24 hours

Entire Agreement

These terms and conditions constitute the entire agreement between you and us, and supersede all prior or contemporaneous agreements or understandings

Severability

If any provision of these terms and conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect

Email: [email protected]
Phone: +420 2 4712 9806
Address: Karlova 72, 110 48 Praha

Zenova Zenova

We are a team of dedicated professionals passionate about promoting health and wellness in our community.

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Contact Info
  • Karlova 72, 110 48 Praha
  • +420 2 4712 9806
  • [email protected]

© 2025 Zenova. All Rights Reserved. Reg. No: 89355753

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